Privacy
Policy
We respect your privacy and are committed to protecting your personal information. Here's how we handle your data.
Last Updated: January 7, 2025
1. Introduction
We Buy ABE ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
When you submit a form, we may collect:
- Name - To address you properly
- Phone Number - To contact you about your property
- Email Address - For follow-up (optional)
- Property Address - To evaluate your property
- Property Condition - To understand your needs
Automatically Collected
When you visit our website:
- IP address and browser type
- Pages visited and time spent
- Referring website addresses
- Device information
3. How We Use Your Information
We use the information we collect to:
- Provide you with a cash offer for your property
- Contact you via phone, SMS, or email regarding your inquiry
- Send appointment reminders and offer updates
- Improve our website and services
- Comply with legal obligations
4. SMS/Text Message Communications
Important SMS Disclosure (A2P 10DLC Compliant)
By providing your phone number and checking the SMS opt-in box, you consent to receive text messages from We Buy ABE regarding:
- Cash offer updates for your property
- Appointment confirmations and reminders
- Follow-up communications about your inquiry
- Important updates related to your transaction
Message Frequency: 1-10 messages per month during active communications.
Message & Data Rates: Standard rates may apply depending on your carrier.
Opt-Out: Reply STOP to any message to unsubscribe.
Help: Reply HELP or call (484) 895-1353.
Carriers: Compatible with AT&T, Verizon, T-Mobile, US Cellular, and others.
Your consent to receive SMS messages is not a condition of purchasing any property or receiving our services. You may still receive a cash offer without opting in to SMS communications.
How We Collect SMS Consent
To comply with A2P 10DLC regulations and TCPA requirements, we collect SMS consent in the following manner:
- Web Form Opt-In: Consent is collected via an unchecked checkbox on our website forms. Users must actively select the checkbox to opt in.
- Clear Disclosure: The opt-in checkbox includes full disclosure of message types, frequency, data rates, and opt-out instructions.
- Timestamp Recording: The exact date and time of consent is recorded and stored for compliance purposes.
- Source URL Tracking: We record which page the consent was provided from.
- No Pre-Selection: The SMS consent checkbox is never pre-selected. Users must take affirmative action to opt in.
This consent information is stored in our CRM system and available for audit upon request. For complete details on our messaging practices, see our Messaging Policy.
SMS Consent Retention
SMS consent records are retained for a minimum of 4 years from the date of collection, in compliance with A2P 10DLC requirements. This includes:
- Date and time of consent (timestamp)
- Method of consent (web form checkbox)
- Source URL where consent was provided
- Explicit opt-in status
You may request a copy of your consent record at any time by contacting us.
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our business (CRM systems, title companies, etc.)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Lead information is typically retained for 3 years after last contact. SMS consent records are retained for a minimum of 4 years for regulatory compliance with A2P 10DLC requirements.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of SMS communications at any time
- Opt out of email communications via unsubscribe links
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.
Related Policies
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
We Buy ABE
1275 Glenlivet Dr Suite 100-02, Allentown, PA 18106
Phone: (484) 895-1353
Email: mike@webuyabe.com